The new Grievances Team advised patience and verified the new quality of your ailment. The gamer out of Poland experienced difficulties with the fresh name confirmation techniques at the gambling enterprise. Despite submission obvious and you may readable photos of their ID card, the brand new verification try many times refused due to so-called low quality, blocking her or him of withdrawing fund.
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But not, on account of a lack of impulse from the athlete out of pursue-up issues, the new ailment is signed for now, for the selection for the ball player to reopen it in the upcoming. The ball player from Chile got questioned a withdrawal below a few months prior to submission the brand new criticism. Because of this, the fresh complaint are denied due to lack of correspondence on the pro.
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